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  • What is ATM Outsourcing?
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Do my customers/members get to use other Dolphin Debit ATMs for free?

Can my financial institution continue to participate in other surcharge-free networks?

How can Dolphin Debit save my financial institution money?

Is it possible for a financial institution to outsource some of its ATMs, but not all of its ATMs?

Does Dolphin Debit purchase existing ATM equipment from financial institutions as part of its outsourcing program? If so, how is purchase price determined?

What assurances does Dolphin Debit provide in regards to security and fraud prevention at the ATMs?

How will my financial institution monitor the level of service provided by Dolphin Debit and ensure accountability?

Will my staff have any ongoing role in ATM operations with Dolphin’s ATM outsourcing program?

Will my financial institution be responsible for any costs associated with ATM compliance, such as software upgrades, EMV or other requirements?

What services are included in Dolphin’s ATM outsourcing program?

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